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Departments

TANGEDCO

A power connection and the bill

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Contact information

Tamil Nadu Secretariat
Minister in-charge

Hon'ble Thiru Thangam Thennarasu - Minister for Finance and Electricity

Headquarters & office address

NPKRR Maaligai, 144 Anna Salai, Chennai 600002

Directorates, boards & agencies under this department

  • Tamil Nadu Generation & Distribution Corporation (TANGEDCO)
  • Tamil Nadu Transmission Corporation (TANTRANSCO)
  • Chief Electrical Inspectorate
  • Minnagam 24/7 Consumer Care Center

Related topics & services

Frequently asked citizen questions (FAQs)

How to apply online for a new domestic electricity service connection?

Citizens can apply for a new domestic Low Tension (LT) electricity connection online through the TANGEDCO portal without visiting the section office.

Start online (fastest):

  • Visit the TANGEDCO portal (nsc.tnebltd.gov.in/jtcmobile).
  • Select 'Apply New LT Service Connection'.
  • Choose your distribution circle, section office, tariff category (Domestic - 1A), and required load in kW.
  • Upload documents, pay the estimate development charges online, and print your application receipt.

Required documents:

  • Proof of property ownership (Registered Sale Deed, Patta, or latest Property Tax receipt).
  • Applicant's Aadhaar card.
  • Wiring Completion Certificate signed by a licensed electrical contractor.

If you cannot apply online:

  • Submit physical application Form 1 at your jurisdictional TANGEDCO Assistant Engineer (AE) section office.
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How to report power outages, transformer breakdown, or billing grievances?

TANGEDCO operates a centralized 24/7 consumer grievance call center named 'Minnagam' for power cuts, transformer failures, spark hazards, and billing errors.

How to lodge a complaint:

  • Toll-Free Helpline: Dial 1912 (Statewide 24/7 electricity emergency).
  • Minnagam Call Center: Call 94987 94987 for fast consumer grievance booking.
  • Online: Visit tnebnet.org under 'Consumer Grievances' tab.

Information needed:

  • 10-digit Consumer Service Connection Number (printed on your EB card / bill).
  • Exact area address, landmark, and caller mobile number.
  • An SMS complaint tracking token will be sent immediately upon registration.
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How does the 100 units free domestic electricity scheme work?

Under Domestic Tariff 1A, all domestic electricity consumers in Tamil Nadu receive up to 100 units of free power bi-monthly, subsidized entirely by the State Government.

How the subsidy works:

  • The 100 free units are automatically deducted from your bi-monthly electricity bill during meter reading.
  • Linking your Aadhaar card with your service connection number is mandatory to continue receiving this subsidy.

How to link Aadhaar:

  • Visit the official Aadhaar linking portal (nsc.tnebltd.gov.in/adharauth).
  • Enter your consumer service number, verify via OTP sent to your registered mobile number.
  • Enter the property owner/tenant Aadhaar number to complete authentication.
  • You can also link your Aadhaar card in person at your local TANGEDCO collection counter.
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Welfare schemes & citizen services

No published schemes yet.